Return & Refund Policy

We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Returns Period
You may return most items within 30 days of receipt for a refund or exchange (for equal or lesser value). Unfortunately, custom-made orders and clearance items are final sale and cannot be returned or refunded.

Eligibility for Returns
To be eligible for a return, items must be:

• Unused and in the same condition as when you received them
• In their original packaging
• Returned with the original receipt or proof of purchase

How to Return an Item
To initiate a return, please email our customer service team at [your contact email]. We will provide you with the return shipping address and instructions.

Return Shipping
Customers are responsible for paying the shipping costs to return items. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your returned item reaches us safely. Shipping costs are non-refundable. If you receive a refund (except for defective items), the cost of return shipping will be deducted from your refund.

Inspection and Refund Processing
Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. We will notify you by email regarding the approval or rejection of your refund. Refunds will be processed within 7 business days of approval.

Exceptions
Custom-made or personalized items are non-refundable, unless they arrive defective or damaged. Please carefully confirm your order before purchasing.

If you have any questions or concerns about your return, please contact us at [email protected]